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Newbie
Posts: 3
Registered: ‎09-09-2007

red and blue screeen

Hello.
When I go to turn on my MP3 it goes to the SanDisk black screen as usual. Then it starts to turn white. Then it goes to a blue ish tone and then red ish. Then the whole thing goes black...
What is wrong and what should I do? PLEASE HELP!!!
SanDisk User
Posts: 26
Registered: ‎07-25-2007

Re: red and blue screeen

Sounds like the LCD crystal went south. Is it still under warranty? If so, get a new one from SanDisk.
Newbie
Posts: 3
Registered: ‎09-09-2007

Re: red and blue screeen

I don't think I have a warrenty anymore? I had one on the first one I had. But this is my 3rd SanDisk mp3 player. So it's pretty much crap huh??
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SanDisk User
Posts: 26
Registered: ‎07-25-2007

Re: red and blue screeen

If you buy another one be sure and get the hard plastic case for it. The case makes the buttons a bit harder to get to but it protects the unit very well. 
Newbie
Posts: 3
Registered: ‎09-09-2007

Re: red and blue screeen

sounds good :] I think I might upgrade to the new Ipod nano video!!
Thanks for the reply.
SanDisk Professor
Posts: 629
Registered: ‎08-11-2007

Re: red and blue screeen

Hold down power for 15 seconds and restart it, if it does the same thing, check if the same thing happens in recovery mode, if it doesn't work after that get it replaced Smiley Happy