10-18-2009 10:13 AM
i have downloaded the firmware, but it always says that the service is not available? what is wrong and is there any other firmwares out there? I need to get it as my sansa e260 is in recovery mode
10-18-2009 11:50 AM
What says the service is not available? The device, the website you're trying to D/L the firmware from, Windows?
Where are you trying to get the firmware files from? The one here on the forum has always been reliable.
2 things though . . . verify that you do in fact have a v1 model and not a v2, and make sure you un-zip the file before attempting to load it onto the player.
10-18-2009 12:00 PM
thats what I ahve downloaded, the sansa updater and when I open it it says update service not available. It has said that for days. I need it cause I had a load main image failure and now it is in recovery mode.
10-18-2009 01:23 PM
The Sansa Updater is not designed for reinstallation of the firmware using Recovery Mode. Simply download a new copy of the firmware from this thread.
Follow the instructions for manual installation.
A word of caution!! If it is connected in Recovery mode, you can drag-and-drop a new copy of the pp5022.mi4 firmware file into the reserved partition labelled as 16MB FORMAT, but under NO CIRCUMSTANCE ATTEMPT FORMATTING THIS PARTITION USING WINDOWS.