09-04-2008 10:33 PM
I recently got a new computer with the Vista OS. I hooked up my player, went to 'My Computer', right-clicked on the main drive and clicked 'Format' to clear the player. This is something that I did all of the time in Windows XP and worked fine.
Well now, after doing the format, when I look under 'Info' is my Sansa's Settings menu, it says I have 0 GB available, it's like there is no memory at all. It says "Memory 0 GB, Free 0 GB". When I try to click on the drive in my computer it says "Please insert disk into Removable Disk"; again, like there isn't even a drive there. I can't check for errors because it's like the drive doesn't even exist.
Also, when booting up the player I get the 'Not enough space for music DB. Please free 6MB' message.
What do you think, is my e280 now an expensive paperweight? Any help would be much appreciated.
09-04-2008 11:07 PM
i would check to make sure you are looking at the right drive ( my sansa seems to add 2 drives, 1 which doesn't exist, and the other which has all the memory) else try to access it with WMP 10, or whatever you last used to sync it, i had that problem also. If none of that works i would guess format it again ( what have yougot to lose ?) if that doesn't do it call sansa i think
09-07-2008 11:51 AM
Thanks for your responses.
The big problem is that the computer doesn't even recorgnize the drive. When I click on the main drive it says 'Please insert disk..." I can't format or check for errors because it's like the drive isn't even there. My warranty just ran out too, you gotta hate that...