08-07-2007 07:36 AM
that happened to me before... try plugging it to a computer with the battery removed.
if that doesn't work, try going to recovery mode also with the battery removed.
if that still doesn't work, call sandisk tech. they might replace it if it still under warranty.
08-16-2007 06:13 PM
Mine did same thing. Battery started overheating, screen went white and I couldn't turn off. How does battery come out? Took 4 screws out of back but nothing would come apart. I was afraid to break something.
08-22-2007 07:07 PM
I'm having the same problem- it won't turn off and I can't reset it. nothing happens when I press the menu button. I don't know how to take out the battery either. can someone help us?