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Newbie
Posts: 2
Registered: ‎05-13-2008

Help, please?

 

I don't know quite how to explain this and ask for help, so I'm gonna do the best that I can...LOL..I have a library on my E280 of over 1,000 songs and when the battery is almost dead and I charge it using my USB port to my computer it "resets" all of my songs and when its charged I have to scroll thru all of my songs to get back to where I stopped listening .....is there a way to "freeze" this player to keep it from resetting back to 1? I hope this makes sense....please give me any advice that you may have....

SanDisk Professor
Posts: 553
Registered: ‎10-19-2007

Re: Help, please?

I'm just guessing here, but here goes nothin':
Try charging it BEFORE the battery "is almost dead."  See if that makes a difference. 

There's really no reason why charging the unit should reset the play list.  Weird. 
Is this the right room for an argument?
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SanDisk Professor
Posts: 629
Registered: ‎08-11-2007

Re: Help, please?

Try getting a USB wall charger. Those things rock.
SanDisk Fanatic
Posts: 233
Registered: ‎11-26-2007

Re: Help, please?

I may be mis-remembering, but wasn't "resetting to the beginning of a playlist when the unit was turned off" an earlier problem that was fixed with a firmware update?  Have you updated to the latest version for your unit (v1 or v2; don't get the wrong update)?

 

Dan

SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Help, please?

Dan-

 

That does sound familiar.  The sansa should continue playing from wherever you left off, be it an audiobook, playlist, album, wherever it halted during playback should continue...except videos.

 

I would check that the firmware is current!

 

Bob  Smiley Very Happy

Newbie
Posts: 2
Registered: ‎05-13-2008

Re: Help, please?

Hey Dan....

Thanks for the advice, however, I am so new to the MP3 "world" and am not really sure how to do what you're suggesting or anything....any advice?

Newbie
Posts: 7
Registered: ‎05-12-2008

Re: Help, please?

To check your firmware version, just go into Menu, then into Settings, then into Info. Version is the first item and shows the firmware version.
SanDisk Fanatic
Posts: 233
Registered: ‎11-26-2007

Re: Help, please?

[ Edited ]

Download the user's manual and read how to do a firmware update.  It is a simple process for non-sophisticated users.  There is a thread at the beginning of this bulletin board that discusses firmware updating, but it was way too technical for me...

 

Dan

Message Edited by DanCorcoran on 05-16-2008 07:23 PM