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Newbie
Posts: 4
Registered: ‎04-06-2009

HELP ME! Problem with SANSA e250

I hope you can help me....

 

I had a problem at least that I wanted to install Windows XP on a laptop without CD drive, then wanted to boot from my Sansa player, I found a tutorial (http://eeetutorials.blogspot.com/2007/11/installing-windows -xp-from-usb-thumb.html) that I did all the steps to do so... But now my big problem is that my player is always the black screen and the scroll (roll) on. I turn off and on again and nothing, until you've removed the battery and nothing. Windows does not recognize it, that's the big problem, I can not do anything if you do not recognize asks to install something called "Tango Digital Media Platform". Please ... my player is dead? Thanks in advance, I hope you can help me ...

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SanDisk Fanatic
Posts: 221
Registered: ‎02-26-2009

Re: HELP ME! Problem with SANSA e250


@chasen wrote:

I hope you can help me....

 

I had a problem at least that I wanted to install Windows XP on a laptop without CD drive, then wanted to boot from my Sansa player, I found a tutorial (http://eeetutorials.blogspot.com/2007/11/installing-windows -xp-from-usb-thumb.html) that I did all the steps to do so... But now my big problem is that my player is always the black screen and the scroll (roll) on. I turn off and on again and nothing, until you've removed the battery and nothing. Windows does not recognize it, that's the big problem, I can not do anything if you do not recognize asks to install something called "Tango Digital Media Platform". Please ... my player is dead? Thanks in advance, I hope you can help me ...


I have no idea why you would have decided to use your MP3 player instead of a real USB thumb drive to do something like that!

 

THE BAD NEWS:

By doing so, you have very likely destroyed the partitioning of the flash memory and totally deleted and destroyed the players bootloader and operating system. In short, you've done a great job at turning your player into a brick.

 

Having no bootloader or OS to be able to load, the device is now going into Manufacturing Mode when you turn it on. This is indicated by it having only the blue ring light up along with it showing up as the Tango Digital Media Platform when you try to connect it to the computer.

 

THE GOOD NEWS:

_IF_ you know for sure that you have a V1 model and not a V2 then there is a chance you might be able to salvage your player.

 

Before you decided to ruin your player, had you ever looked on the players menu under System and Info to see what version firmware it had? _IF_ you have and remember for certain that the firmware version began with a "1" then you have a V1. Otherwise it is a V2 and I don't know if there's anyway to unbrick a V2 model.

 

If you know it is a V1, then you can do some searching in this forum for "blue ring of death", which will most likely end up leading you check the instructions on the Rockbox website about how to "unbrick" an e200 series Sansa MP3 player. So, you might as well just head over to the Rockbox website, or do a Google search for "unbrick e200"

 

FURTHER BAD NEWS:

The Rockbox procedure to unbrick a V1 requires using a Linux OS. The one that seems to work best is the Ubuntu Live CD. This allows you to start up and run Ubuntu Linux without having to actually install it on your computer's hard drive. Even so, you will have to follow the procedures for unbricking very, very carefully... and you may have to repeat the precedure several times before it actually works. I know I kept getting some "error 71" type of message and had to run the procedure 5 times before I got my e280 unbricked (after I screwed it up with some corrupted firmware files).

 

AS AN ALTERNATIVE:

You might be better off by first contacting Sandisk to see if they have any kind of software that will run under Windows to install and correct things with the device in Manufacturing Mode. I would think they would have something they could pass on to you for doing it, but I don't know for sure.

 

NEXT TIME:

Think twice before you decide to use your MP3 player in some weird way that it was never designed or intended to be used!

 

Highlighted
SanDisk Guru
Posts: 2,875
Registered: ‎08-14-2007

Re: HELP ME! Problem with SANSA e250

Blue ring of death thread
Can't Connect? Other Problems? Answers
Highlighted
Newbie
Posts: 4
Registered: ‎04-06-2009

Re: HELP ME! Problem with SANSA e250

Thanks miltst, i will try... I hope offer you good news...
Highlighted
Newbie
Posts: 4
Registered: ‎04-06-2009

Re: HELP ME! Problem with SANSA e250

At the end my player survived... Smiley Happy

 

Whoever having the same problem may follow the next steps...

 

You need two things... 1. A Linux (Ubuntu) distribution 2.  The tool: e200tool: http://daniel.haxx.se/sansa/e200tool.html

 

You need three files http://www.box.net/shared/4smvei56oo

 

Now you activate the lock button (orange) and turn on...

 

Download the bootloader firmware: http://chrisjs.com/PP5022.mi4

Download the bootloader: http://chrisjs.com/BL_SD_BOARDSUPPORTSD.rom

 

Now like root in the commands window of Ubuntu write

 

./e200tool recover BL_SD_BOARDSUPPORTSD.rom

 

The screen should show something like this:

 

e200tool v0.2.3-alpha (c) by MrH 2006, 2007
Searching for device 0781:0720 ... found!
Initializing USB stub (4780 bytes) ... done!
Writing 'BL_SD_boardSupportSD.rom' to address 0x10600000
Searching for device 6666:e200 ... 9 found!
Write at 0x1065feb8
Write done!
Running from address 0x10600000
Searching for device 6666:e200 ... found!
Execution started!"

 

Is very important that upon completed this process, desactivate the look button...
 
You should see a new unit on your system (FAT16MB)... Now copy PP5022.mi4 and BL_SD_boardSupportSD.rom files in this unit and create a new text file with this name: sansa.fmt (not sansa.txt)...
 
Disconnect the player and ready!!!
 
I hope I have helped...
 
Bye!
 
Original download files from: http://chacognulinux.blogspot.com/2009/01/reparar-reproductor-sansa-e250.html
Highlighted
SanDisk Fanatic
Posts: 221
Registered: ‎02-26-2009

Re: HELP ME! Problem with SANSA e250

Glad to hear you got it working again!

 

Highlighted
SanDisk Guru
Posts: 1,667
Registered: ‎01-12-2008

Re: HELP ME! Problem with SANSA e250

Don't forget to note that you must hold down the RECORD button when flashing the files to the player.