09-28-2007 12:42 PM
I'm going nuts....
for 1 week after I bought it, my e260 worked fine with my Rhapsody To Go account. Then all my song licenses expired on it after only the 1 week. I connected it to Rhapsody and it wouldn't renew the licenses. I called Rhapsody and they had me troubleshoot the DRM files and by the time they finished I couldn't drag new songs to my player, authorize/deauthorize my player or computer or anything else! After fooling with Rhapsody on my own (re-installing etc.) I finally have it authorizing correctly but when I drag a track to the player it gives me an error that says unable to obtain device certificate. I've run all the standard troubleshoots from their help menu. Any suggestions? This is a real pain and I can't see paying $15 a month if I can't get songs onto my player. Say what you want but my teen daughters ipod and itunes don't do this crap!