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SanDisk Guru
Posts: 1,667
Registered: ‎01-12-2008

Re: Blue Ring of Death?

The linux version of e200tool should work with just about any version of linux.
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Newbie
Posts: 1
Registered: ‎09-27-2008

Re: Blue Ring of Death?

[ Edited ]
okay to anyone else that runs across this thread. The step by step process described is for a e250 if you have a e270 it will not work without a bit of modification. The .rom file and the .mi4 are the system files needed for the player. You have to replace the .rom and the .mi4 files with the ones for the E270 6GB. They can be found at http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=15209. Download the files and replace the ones in the e200tool folder. Also you need to add a file called sansa.fmt. Do this by opening notepad click save as then type sansa.fmt and make sure save as type says all files. This file causes the player to format itself. Once you get to Step 4 copy the files .rom,.mi4 and the sansa.fmt files over to the 16mb folder. Then safley remove hardware. You Sansa will then say formatting for a bit slide the hold button to the off position this is away from the headphone jack. It will format the player load the correct .rom file and then load the .mi4 file. turn off the palyer then turn on your player and it should bring up a language selection then from there you have it back again. Thank you to the person who posted the original instructions it took me a couple a days to figure this all out.
Message Edited by wingdgargoyle on 09-27-2008 08:08 AM
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Newbie
Posts: 2
Registered: ‎10-04-2008

Re: Blue Ring of Death?

I am having trouble getting my Sansa into manufacturing mode. Windows does not recognize the device at all. So if I tried the Linux then it would probably work you think?
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SanDisk Guru
Posts: 1,667
Registered: ‎01-12-2008

Re: Blue Ring of Death?


@wingdgargoyle wrote:
okay to anyone else that runs across this thread. The step by step process described is for a e250 if you have a e270 it will not work without a bit of modification. The .rom file and the .mi4 are the system files needed for the player. You have to replace the .rom and the .mi4 files with the ones for the E270 6GB. They can be found at http://forums.sandisk.com/sansa/board/message?board.id=e200&thread.id=15209. Download the files and replace the ones in the e200tool folder. Also you need to add a file called sansa.fmt. Do this by opening notepad click save as then type sansa.fmt and make sure save as type says all files. This file causes the player to format itself. Once you get to Step 4 copy the files .rom,.mi4 and the sansa.fmt files over to the 16mb folder. Then safley remove hardware. You Sansa will then say formatting for a bit slide the hold button to the off position this is away from the headphone jack. It will format the player load the correct .rom file and then load the .mi4 file. turn off the palyer then turn on your player and it should bring up a language selection then from there you have it back again. Thank you to the person who posted the original instructions it took me a couple a days to figure this all out.
Message Edited by wingdgargoyle on 09-27-2008 08:08 AM

The files for the e270 are the same as the files for all of the e200 series players: e250, e260, e270, and e280.  

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SanDisk Guru
Posts: 1,667
Registered: ‎01-12-2008

Re: Blue Ring of Death?


@belleannah wrote:
I am having trouble getting my Sansa into manufacturing mode. Windows does not recognize the device at all. So if I tried the Linux then it would probably work you think?

Probably.  I could never get the program to find the player under Windows, but it works like a champ under Linux.

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Newbie
Posts: 2
Registered: ‎10-04-2008

Re: Blue Ring of Death?

Okay, I have 4 Sansa Mp3 players that all won't come on. The blue ring lights up on all of them but they don't come on.

 

I went into Ubuntu and still 3 of them will not go into manufacturing mode. Any tips to get my computer to recognize them?

 

I did manage to get one into manufacturing mode, but I get this message when I try to procede: 

 

Bus 003 Device 004: ID 0781:0720 SanDisk Corp. Sansa C200 series in recovery mode
Bus 003 Device 001: ID 0000:0000 
ubuntu@ubuntu:~$ sudo su
root@ubuntu:/home/ubuntu# ./e200tool recover BL_SD_BOARDSUPPORTSD.ROM
bash: ./e200tool: is a directory

 

 

It's just saying that it is a directory. I am not familiar with Linux so any help would be appreciated. 

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SanDisk Guru
Posts: 1,667
Registered: ‎01-12-2008

Re: Blue Ring of Death?


@belleannah wrote:

Okay, I have 4 Sansa Mp3 players that all won't come on. The blue ring lights up on all of them but they don't come on.

 

I went into Ubuntu and still 3 of them will not go into manufacturing mode. Any tips to get my computer to recognize them?

 

I did manage to get one into manufacturing mode, but I get this message when I try to procede: 

 

Bus 003 Device 004: ID 0781:0720 SanDisk Corp. Sansa C200 series in recovery mode
Bus 003 Device 001: ID 0000:0000 
ubuntu@ubuntu:~$ sudo su
root@ubuntu:/home/ubuntu# ./e200tool recover BL_SD_BOARDSUPPORTSD.ROM
bash: ./e200tool: is a directory

 

 

It's just saying that it is a directory. I am not familiar with Linux so any help would be appreciated. 


e200tool is probably a directory within your home folder.  You just need to switch to that directory.

 

cd e200tool 

 

should do it.

 

Remember to be holding down the RECORD button while trying to flash the bootloader to the player.  Don't give up if it doesn't work the first time.  Try and try again.  Hold the menu/power button down until the blue scroll wheel light turns off, and then power back up in manufacturing mode to try again.  Be sure you're in manufacturing mode and not in recovery mode.  You must use the CENTER SELECT button and not the RECORD button for manufacturing mode (when powering up with the HOLD switch in the locked position).

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Newbie
Posts: 1
Registered: ‎11-23-2008

Re: Blue Ring of Death?

I have eagerly read through the different threads on un-bricking your e200, as my sister's unit is having the Ble Ring Of Death problem. Her e280 (8 GB) appears to be a V1 unit. The back does not list V2, and I can get it into Manufacturing mode (by plugging it in with the Center/Select button held down, with Hold enabled). However, it was already dead when she gave it to me, so I cannot check the firmware or anything. Hers does have the updated (nicer) scroll wheel, with the smaller ridges on it. My e260, a V1, by comparison, has the older, larger-ridged, clunky, scroll wheel. 

 

I have followed the instructions a number of times, but have not made any progress. The player seems to not do anything with the new files I upload to the 16 MB partition. 

 

I am using an Ubuntu 8.10 CD, with e200tool v0.2.3-alpha. I have tried two sets of files without success, one was with the first copy of e200tool that I downloaded: 

 

BL_SD_boardSupportSD.rom 393624 bytes

PP5022.mi4 5853184 bytes

 

The second was from the e200v101.02.24a.zip file, 

 

BL_SD_boardSupportSD.rom 393624 bytes

PP5022.mi4 5858304 bytes

 

I enable Hold (so I can see Orange), hold down the Center/Select, and plug in the USB cable. If I do "sudo su", and then "lsusb", I get:

 

root@ubuntu:/home/ubuntu# lsusb
Bus 003 Device 012: ID 13fe:1e00 Kingston Technology Company Inc.
Bus 003 Device 003: ID 04b8:0839 Seiko Epson Corp. CX8300/CX8400/DX8400
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 017: ID 0781:0720 SanDisk Corp. Sansa C200 series in recovery mode
Bus 001 Device 004: ID 046d:c049 Logitech, Inc. G5 Laser Mouse
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

 

Then I run the e200tool recover command: 

 

root@ubuntu:/home/ubuntu# ./e200tool recover BL_SD_boardSupportSD.rom
e200tool v0.2.3-alpha (c) by MrH 2006, 2007
Searching for device 0781:0720 ... found!
Initializing USB stub (4780 bytes) ... done!
Writing 'BL_SD_boardSupportSD.rom' to address 0x10600000
Searching for device 6666:e200 ... 9 found!
Write at 0x10660198
Write done!
Running from address 0x10600000
Searching for device 6666:e200 ... found!
Execution started!
root@ubuntu:/home/ubuntu# 

 

The player's screen shows:

 

"Welcome to Recovery Mode

USB cable connected
Enter USB 2.0 MSD mode"

I start getting
"LUN0 unlocked
LUN0 locked
..." on the screen

 

And the 16MB-FORMAT drive appears. 

 

I copy over the 3 files,  BL_SD_boardSupportSD.rom, PP5022.mi4, and Sansa.fmt (which is a blank text file)

 

This is what is shown in that drive: 

 

root@ubuntu:/home/ubuntu# cd /media/16MB-FORMAT
root@ubuntu:/media/16MB-FORMAT# ls -l
total 6116
-rwx------ 1 ubuntu root  393624 2008-01-21 19:01 BL_SD_boardSupportSD.rom
-rwx------ 1 ubuntu root 5858304 2008-01-21 19:10 PP5022.mi4
-rwx------ 1 ubuntu root       0 2008-11-22 12:27 Sansa.fmt
-r-x------ 1 ubuntu root     512 1980-01-01 00:00 VERSION.TXT
root@ubuntu:/media/16MB-FORMAT# 

 

Nothing new starts happening on the screen. It doesn't mention formatting, etc. I Unmount the disk in Ubuntu, and unplug the USB cable. The player's screen shows: 

 

"Safe to Disconnect USB
Exit USB2.0 MSD mode"

 

It never reboots or anything, it will just stay like this. I have to hold down Power for 20 seconds to turn it off. When I turn it back on, nothing has changed, I still have the Blue Ring Of Death. I've also tried the i2cprogram approach with the i2c-e280.bin file, as I was getting the (-71, Protocol error) sometimes when I would try this process.  

 

If I try booting the player via the Recovery Mode instructions that I saw (enable Hold, hold the Record button, and plug it in), nothing happens, I don't see the 16 MB disk appear, and it does not show up via "lsusb". 

 

Can anyone help? Is it possible this is a V2 unit and I'm using the wrong approach? 

 

Thank you! 

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SanDisk Guru
Posts: 1,667
Registered: ‎01-12-2008

Re: Blue Ring of Death?


@RedOctobyr wrote:

I have eagerly read through the different threads on un-bricking your e200, as my sister's unit is having the Ble Ring Of Death problem. Her e280 (8 GB) appears to be a V1 unit. The back does not list V2, and I can get it into Manufacturing mode (by plugging it in with the Center/Select button held down, with Hold enabled). However, it was already dead when she gave it to me, so I cannot check the firmware or anything. Hers does have the updated (nicer) scroll wheel, with the smaller ridges on it. My e260, a V1, by comparison, has the older, larger-ridged, clunky, scroll wheel. 

 

I have followed the instructions a number of times, but have not made any progress. The player seems to not do anything with the new files I upload to the 16 MB partition. 

 

I am using an Ubuntu 8.10 CD, with e200tool v0.2.3-alpha. I have tried two sets of files without success, one was with the first copy of e200tool that I downloaded: 

 

BL_SD_boardSupportSD.rom 393624 bytes

PP5022.mi4 5853184 bytes

 

The second was from the e200v101.02.24a.zip file, 

 

BL_SD_boardSupportSD.rom 393624 bytes

PP5022.mi4 5858304 bytes

 

I enable Hold (so I can see Orange), hold down the Center/Select, and plug in the USB cable. If I do "sudo su", and then "lsusb", I get:

 

root@ubuntu:/home/ubuntu# lsusb
Bus 003 Device 012: ID 13fe:1e00 Kingston Technology Company Inc.
Bus 003 Device 003: ID 04b8:0839 Seiko Epson Corp. CX8300/CX8400/DX8400
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 017: ID 0781:0720 SanDisk Corp. Sansa C200 series in recovery mode
Bus 001 Device 004: ID 046d:c049 Logitech, Inc. G5 Laser Mouse
Bus 001 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

 

Then I run the e200tool recover command: 

 

root@ubuntu:/home/ubuntu# ./e200tool recover BL_SD_boardSupportSD.rom
e200tool v0.2.3-alpha (c) by MrH 2006, 2007
Searching for device 0781:0720 ... found!
Initializing USB stub (4780 bytes) ... done!
Writing 'BL_SD_boardSupportSD.rom' to address 0x10600000
Searching for device 6666:e200 ... 9 found!
Write at 0x10660198
Write done!
Running from address 0x10600000
Searching for device 6666:e200 ... found!
Execution started!
root@ubuntu:/home/ubuntu# 

 

The player's screen shows:

 

"Welcome to Recovery Mode

USB cable connected
Enter USB 2.0 MSD mode"

I start getting
"LUN0 unlocked
LUN0 locked
..." on the screen

 

And the 16MB-FORMAT drive appears. 

 

I copy over the 3 files,  BL_SD_boardSupportSD.rom, PP5022.mi4, and Sansa.fmt (which is a blank text file)

 

This is what is shown in that drive: 

 

root@ubuntu:/home/ubuntu# cd /media/16MB-FORMAT
root@ubuntu:/media/16MB-FORMAT# ls -l
total 6116
-rwx------ 1 ubuntu root  393624 2008-01-21 19:01 BL_SD_boardSupportSD.rom
-rwx------ 1 ubuntu root 5858304 2008-01-21 19:10 PP5022.mi4
-rwx------ 1 ubuntu root       0 2008-11-22 12:27 Sansa.fmt
-r-x------ 1 ubuntu root     512 1980-01-01 00:00 VERSION.TXT
root@ubuntu:/media/16MB-FORMAT# 

 

Nothing new starts happening on the screen. It doesn't mention formatting, etc. I Unmount the disk in Ubuntu, and unplug the USB cable. The player's screen shows: 

 

"Safe to Disconnect USB
Exit USB2.0 MSD mode"

 

It never reboots or anything, it will just stay like this. I have to hold down Power for 20 seconds to turn it off. When I turn it back on, nothing has changed, I still have the Blue Ring Of Death. I've also tried the i2cprogram approach with the i2c-e280.bin file, as I was getting the (-71, Protocol error) sometimes when I would try this process.  

 

If I try booting the player via the Recovery Mode instructions that I saw (enable Hold, hold the Record button, and plug it in), nothing happens, I don't see the 16 MB disk appear, and it does not show up via "lsusb". 

 

Can anyone help? Is it possible this is a V2 unit and I'm using the wrong approach? 

 

Thank you! 


It looks like you're doing everything right unless maybe you're forgetting to hold RECORD while doing e200tool recover?  I don't think it's possible you have a v2 because if so the e200tool program wouldn't be able to find it, the v2 not having a manufacturing mode.  One curious thing I noticed was libusb recognized the player as a c200.  That must be a typo in e200tool.

 

If you can find a download for the .rom and .mi4 files with the md5sums listed, download those files and use md5sum on your downloaded files to ensure they haven't become corrupted during the download.  I've had the files become corrupted long after they were downloaded and verified, so re-verify them if you've already done so.

 

I suspect there could be a hardware problem with the player, possibly the actual internal drive flash chip. 

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Newbie
Posts: 1
Registered: ‎11-26-2008

Re: Blue Ring of Death?

This does not work.Robot Mad


@Rickkins wrote:

I did not read the entire thread, so please excuse me if this has been posted before.

 

I too had the blue ring of death...twice.

 

Both times, I fixed it by removing the battery for a couple minutes. 


 

Next time it happens (if it happens) try pressing & holding the power button down for about 15 - 20 seconds. Then start it up normally. This usually does the same thing (resets the device) without having to deal with opening it up and possibly losing the itty-bitty screws. Smiley Wink