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Newbie
Posts: 2
Registered: ‎05-25-2009

View not unlocking

my sansa view won't unlock, i can: bring it up to format it, connect it to my laptop, get to the main menu, and get it into usb mode but anytime i try to turn it on normally or tryt to go to something in the main menu it keeps telling me its locked.

 

does anyone know how to fix this or what to do?

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SanDisk Professor
Posts: 431
Registered: ‎09-28-2008

Re: View not unlocking

Slide it off the Hold Position.
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Newbie
Posts: 20
Registered: ‎07-27-2008

Re: View not unlocking

"i can: bring it up to format it"

that means he did try to slide it.........

 

any way , i have related problem- my view gets into locked state randomly without me turning it- means, i just use it,or not touching it for some time, and then the lock icon apears as if i just turned on the lock, but i did nothing, then i have to turn the hold button, and release it to turn off the lock.....

some one heard about this thing?

Highlighted
Newbie
Posts: 2
Registered: ‎05-25-2009

Re: View not unlocking

mine would do the same thing but now it stays locked all the time.

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SanDisk Professor
Posts: 431
Registered: ‎09-28-2008

Re: View not unlocking

Return it.
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SanDisk Senior User
Posts: 156
Registered: ‎05-19-2008

Re: View not unlocking

I agree, you can't fix that simply