As of 1.03.02, View doesn't completely support MP4 ID tags. It recognizes Albom/Artist, but unfortunately ignores track # and sorts songs alphabetically within albom. Here what customer support had to say about it:
> Unfortunately we don't have an update yet on when a new firmware will be released for the Sansa View.
> As of now the player will still play the songs in alphabetically.
> You can try changing the file name to sort out your songs.