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Newbie
Posts: 17
Registered: ‎06-12-2008

Video won't play.

I downloaded The Shining today, and when I put in on my view it showed a picture of a clap board in front of the regular background like it was playing a song, and then said "unsupported media format". It's an .avi 

I then converted it to .mp4 and it still did the same thing.

 

The .avi movie plays on my computer fine, but not on the player.

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SanDisk User
Posts: 86
Registered: ‎04-07-2008

Re: Video won't play.


@shine wrote:

I downloaded The Shining today, and when I put in on my view it showed a picture of a clap board in front of the regular background like it was playing a song, and then said "unsupported media format". It's an .avi 

I then converted it to .mp4 and it still did the same thing.

 

The .avi movie plays on my computer fine, but not on the player.


What did you use to convert it? And, what settings did you use for the video output? Following the instructions in this thread has always come up with videos that work for my 16G View.
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SanDisk Senior User
Posts: 156
Registered: ‎05-19-2008

Re: Video won't play.

Its the resolution. The view won't play files that have a resolution 'larger' then 320x240 or the other way around, depending on where your from. Just check, I find a lot of videos are 420x270 and up.
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Newbie
Posts: 17
Registered: ‎06-12-2008

Re: Video won't play.

I used any video converter to convert it.

That works on other videos for me.

 

The resolution is 352x288  Can I change it?

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Newbie
Posts: 17
Registered: ‎06-12-2008

Re: Video won't play.

oh nevermind, I found a program that will change the resolution for me.

I'll try that and see if it works.

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Newbie
Posts: 17
Registered: ‎06-12-2008

Re: Video won't play.

ok, I made it 320x240 exactly, and it still says unsuported media format. Smiley Sad

now what?

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SanDisk Fanatic
Posts: 221
Registered: ‎02-26-2009

Re: Video won't play.

Using Any Video Converter, the following settings should create a file playable on the View...

 

Under Options => Video make sure these are all checked:

 

DirectX

Fit to width

Expand to video size

Round to 16 pixels

 

Then select Custom MP4 Movie (*.mp4) output profile and alter these:

 

Video Codec = x264

Video Size = 320x240

Video Bitrate = 768 (a little higher or lower if you prefer)

Video Framrate = 29.976 (25 or 30 should also work if you prefer)

 

Audio Coded = aac

Audio Bitrate = 128

Sample Rate = 44100

Audio Channel = 2

Disable Audio = No

A/V Sync = Basic (if audio gets out of sync try Default instead)

 

The above settings have worked well for me. You can adjust some things to your liking (like the Video Bitrate to improve quality or reduce file size).

 

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SanDisk User
Posts: 86
Registered: ‎04-07-2008

Re: Video won't play.


@cccInitiate wrote:
Its the resolution. The view won't play files that have a resolution 'larger' then 320x240 or the other way around, depending on where your from.

Just a note, I've got videos that are 640x480 on my View that play just fine....

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Newbie
Posts: 17
Registered: ‎06-12-2008

Re: Video won't play.

Ahhh I'm so frustrated with all of this.

-The video plays perfectly on my computer, not on my view.

-I tried resizing it, using VirtualDubs, and depending on whether or not I compress the file, it either doesn't resize it at all or it resizes it but I only have audio, not video.

-I tried converting it to mp4, using Any Video Converter, and it messed up the file and didn't play at all on anything.

 

Here's everything about it in the properties.

file tag = .avi

resolution = 352x288

duration = 2:24:37

bit rate = 18kps

audo format = MPEG Layer-3

frame rate = 23 frames/second

data rate = 77kbps

 

I don't know if that helps at all, really.

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Newbie
Posts: 3
Registered: ‎02-05-2009

Re: Video won't play.

[ Edited ]

Hi...I was having problems getting video on to my view until I downloaded formatfactory  ( free) and followed the instructions someone posted here...

Turn into a MP4 file...

 

Video 368 x 208 w.s or 352 x 240 for standard

FPS 30

bitrate384

mpeg4

audio sample 44100

bitrate 128

 

I converted direct from a dvd to mp4 then loaded it directly to my view.

Message Edited by limey66ca on 06-28-2009 01:49 PM