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Highlighted
Newbie
Posts: 1
Registered: ‎05-28-2009

Stuck on Splash Screen

Hi,

 

When I turn on my Sansa View 16gb it remains stuck on the Sandisk Sansa splash screen. It will not boot into the Menu. I've tried manually updating the firmware through the "Recovery Mode", that didn't work. I tried draining the battery, no dice. If I try and connect the View in MSC mode it won't show up as a drive on my PC. Recovery Mode is the only way my PC will recognize the device.

 

Can any one please help.

 

Ciao

Elio

Highlighted
SanDisk Professor
Posts: 431
Registered: ‎09-28-2008

Re: Stuck on Splash Screen

Call Tech Support (1-866-San-Disk).