SanDisk User
Posts: 54
Registered: ‎05-28-2009

Sansa view freezes during playback.

I have 2 sansa view's. They are both 8gb mp3 players. They charge correctly and connect to my computer just fine, but when I try to listen to my music the mp3 player turns off. The battery is fully charged so I do no know why it is turning off. I first choose a song I want to hear,then I let it play like usual. Then about 10-20 seconds after the backlight turns off the songs stops playing and the screen becomes blank or it freezes. I have to do a soft reset each time this happens and then I turn on the views and the same thing happens again. I have tried formatting the views and updating the firmware but to no avail. Can anyone Help? Thanks