05-30-2009 08:42 AM
So I turned on my player the other day to find that all my lists came up as "<Empty>". Yet when I plug my device into the computer it still tells me I have 7.7GB of space used up. It also tells me the disk space is being used if I look under "Info" on the player menu when it isnt plugged into the computer. Why is this happening and how can I fix it?
06-07-2009 07:29 PM
That happened to me as well. Since it was new, and still under warranty, I formatted it from the Sansa's menu, and was able to re-sync it using media player. It worked after that. I actually had trouble syncing it to begin with, and was only able to move files using explorer, until I formatted it. My only loss was the demo files that came with the Sansa.