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Newbie
Posts: 1
Registered: ‎04-29-2009

My computer just randomly won't recognize my device...please help :/

[ Edited ]

Okay, so earlier today everything was working fine...I would charge my 16G Sansa View like normal...then I unplugged it, went to the gym, and now when I plug the USB back in, it makes a noise on my computer, but it's not exactly the same "noise"...this probably doesn't make any sense but when I would normally plug it in, it would have a distinct noise, knowing that the computer recognized it and then the window would pop up asking me what I would like to do with the device, but now it suddenly makes a "different" noise and it is unrecognizable to my Windows Media player and under My Computer folder.

 

If anyone has a clue how to fix this, it would be so GREATLY appreciated.

 

Thank you Smiley Happy

Message Edited by beachbum19 on 04-29-2009 09:27 PM
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SanDisk Professor
Posts: 431
Registered: ‎09-28-2008

Re: My computer just randomly won't recognize my device...please help :/

Uninstall your MTP Drivers in Device Manager, and plug it in again. If the instructions are not clear enough, search the forums for uninstalling MTP Drivers.