06-14-2009 10:54 PM
I connected my Sansa View to my computer to charge it for the first time. I left it connected until the battery indicator was all green then I disconnected it from my computer.
But, it didn't shut off. It still says "Connected" with a wheel and arrows moving inside the wheel.
I tried to turn it off using the on/off switch but it didn't help, what do I do???
06-14-2009 11:35 PM - edited 06-14-2009 11:35 PM
Reset it by holding the power switch up for ~15-20 seconds before releasing it. If the player is in MSC mode (under More>Settings/Options>System Settings>USB Mode), you shouldn't just unplug it. You need to use Windows' "Safely Remove Hardware" wizard, found in the right side of the taskbar. Not doing so can cause loss of data or freezing.
Message Edited by gwk1967 on 06-15-2009 01:35 AM