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Newbie
Posts: 2
Registered: ‎02-14-2008

Having trouble on Vista getting the drivers downloaded

Please tell me if this has been asked before - but I connected my brand new Sansa tonight to my computer for the first time.  It recognized a device was attached however, I received an error message while it was trying to download the drivers. 'MTP device ------Failed' - Is this common? - If so, does anyone have any idea to get it to work properly?  I'm sort of new to this whole MP3/video player thing - and I automatically want to shove it in a drawer to never be touched again. haha.  Any help would be greatly appreciated.
 
Happy V-day!
 
Toni
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SanDisk User
Posts: 36
Registered: ‎12-26-2007

Re: Having trouble on Vista getting the drivers downloaded

I see from this thread that you have found the MSC alternative.

Problem solved (or by-passed).

John