06-16-2009 03:22 PM
My mother's mp3 player that I was trying to synchronize for the second time after a year was plugged into the computer, but when Windows Media Player came up it would say it 'has encountered a problem and needs to close' after a few seconds. I tried ignoring the pop up after a few more tries, and I put some more music on it and, sure enough, it didn't synchronize at all even though it was saying it was. I think these problems are related.
I'd just like to know what the deal is with this notification popping up before I even have a chance to do anything on Windows Media Player. I couldn't find a similiar question after searching through thread after thread, site after site.
Is downloading the new version of Windows Media Player necessary? I've also read that I have to delete a DRM file or something like that, but I personally have an ipod, and that's an important file to have since I've purchased some music files from Itunes.
Some help ASAP would be appreciated.
06-16-2009 08:12 PM
Reinstall your MTP Drivers. Go to Device Manager and Uninstall it, and when you reconnect your View, it will reinstall, and it should work.