how do i...?

my sansa fuze is frozen on the sansa fuze symbol and will not come off of the symbol no matter what i try to do. it happened in the middle of listening to a song as well. if i try to plug it into my computer, it does not say it even connects on my computer. what should i do?

First try the basic reset.

Hold up the power button for 15-30 seconds, long after it goes black. 

Reset, and try updating the firmware…

IS SANSA FUZE COMPATIBLE WITH WINDOWS 7 32/64?  THE HOME BUTTON DOES NOT BRING UP THE MENU. HELP…

@saltycobra wrote:

IS SANSA FUZE COMPATIBLE WITH WINDOWS 7 32/64?  THE HOME BUTTON DOES NOT BRING UP THE MENU. HELP…

Yes, it is. You’re going to have to explain “the home button does not bring up the menu” thing. I, for one don’t understand what your’e asking. If you’re expecting the home button to take you to the player’s menu while you are connected to your computer, it won’t. No player controls are engaged while connected and exhanging data.

Oh, and please . . .