You said yourself you’ve dropped it many times. Maybe the damage was cumulative.
And if you told Sandisk that this wasn’t the first time you dropped it, I gotta agree with mngrif. They had every right to refuse warranty replacement.
EDIT: Something else just occurred to me: You said it wasn’t even wrapped in bubble wrap. How was it packaged, and where did you buy it? If it was a refurbished unit, Sandisk isn’t responsible for warranty service anyway. Whoever you bought it from is responsible (and usually for a much shorter time than the factory warranty).
Message Edited by gwk1967 on 07-29-2009 08:03 PM
