White screen

No worries, look up to post 17 above.

To manually reinstall the same firmware version (or any firmware version, for that matter), download the firmware (see the link to 01.02.26 in your case), then unzip the downloaded file , or select extract if this option pops up when opening the file.

The extracted file will display with a different name: fuzea.bin.  PLace the bin file on your desktop, or keep the window open following extraction.  Then, with the Fuze open (where you see the multiple folders, this represents the root directory , simply drag and drop the bin file into the box, but not into any of the folders.

After transfer, (if you are in MSC mode) use the Safely Remove Device button in the taskbar at the bottom of the screen, or right click on the Sansa and select Eject.

When you unplug, the firmware will install again, and maybe we’ll have a normal Fuze again.

I have my fingers crossed.

Bob  :cry:

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