10-09-2009 08:32 PM
Just a quick note to all.
Best Buy and tech support helped me a lot to exchange my Fuze for a new one. Got the White screen of death but could connect it to the computer. Was able to download my music from the player but when I tried to reset it, it became a brick while the tech was online with me.
Best Buy exchanged it with me fast. I had my Fuze for less than 30 days but I still had up to 45 days because I was in their rewards program.
While updating the new one, I see the firmware has been updated again.
Makes me scared but I will tell you that this is a great player for the price. Lots of options but do wish I could make the system handle Audiobooks easier. Don't need all the different ways to get to the book just one.
Thanks for the great service and support