WMP not showing files on my Fuze that I just synched

What version of WMP are you using? I have WMP11 loaded and went to Tools   Options   but there is no  2nd  tab marked “Options.” I’m having a huge problem too and thought your solution might work for me, but it doesn’t. I have files on the 2gb card that show up fine in Windows Explorer, but not at all on the fuze nor in WMP. Suggestions needed. Thanks.