@roj wrote:
Thanks for the info.
Sooo, now I’ve got a some questions:
1) Is there a list of affected player serial numbers
2) Is this the kind of thing that gets worse over time to the point where the player becomes unusable
3) If I have to send it back, who pays the shipping (to my way of thinking, it shouldn’t be me)
Message Edited by roj on 06-09-2009 09:16 AM
If you send it to Sandisk they Do. What happens is you set up an account with Tech support and they send you the shipping tag that you tape on a box and ship in. (you may have to buy a small box, I did for my connect), I have not heard about a batch or serial number of effected players, and I havent heard of anybody who kept a defective one long enough to know if it gets worse.
Nice Catch 14124all. I had forgotten about that problem.
