Those gibberish filenames may have been copied from an iPod. When I borrowed one recently I was pretty shocked to see how iTunes renames things and throws them into arbitrary folders when it transfers them, making it impossible to understand the contents of the iPod via Windows Explorer. Apple’s plan for world domination calls for incompatibility with everything else. Maybe other music library software does similar things.
Have the bro in law rip his music to plain old mp3. And if he has any computer savvy, have him install mp3tag, save the Write default as ID3v2.3 ISO-8859-1, and simply open and Save each album before sending it over to the Fuze. That gives the Fuze readable tags.
