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Newbie
Posts: 1
Registered: ‎08-10-2008

Serial # and Product #

Hey,

 

Ive been trying to register the warranty on my sansa fuze and it requires both a serial # and product #. However, in the back of the battery area there is only one number avaliable. which number would this be and where can i find the other one .

SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Serial # and Product #

The number on the decal on the back of the device is a batch production number that will suffice for warranty.

 

If you are feeling froggy, connect in MTP mode to the PC.  Find the Sansa Fuze in My Computer / Computer, and right click on the device.  Select Properties.

 

The device serial number is the first 16 digits of the 32 digit string.

 

Bob  Smiley Wink

Newbie
Posts: 1
Registered: ‎10-14-2018

Re: Serial # and Product #

This doesn't seem to be as easy on W7 64bit Pro...  Not finding any 32 digit string under any of the properties tabs.

 

bob

SanDisk Guru
Posts: 2,875
Registered: ‎08-14-2007

Re: Serial # and Product #

The Fuze has not been made for many years. I doubt SanDisk will honor any warranty.

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