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Newbie
Posts: 1
Registered: ‎07-13-2011

Screen Suddenly Turned Black?

I was just playing my Sansa Fuze 8GB for 5-6 hours, but suddenly, the screen turned black (not white), and the navigation ring is still glowing blue. Furthermore, I can't turn it off or turn it on again. I had plenty of batteries left, so it couldn't have turned off because of a lack of batteries.

 

Anyone know what's going on and tell me what to do? I really hope it didn't crash because I have 1,000 songs on there, and they're not saved anywhere else...

 

Thank you so much!

SanDisk Guru
Posts: 2,954
Registered: ‎09-06-2008

Re: Screen Suddenly Turned Black?

Hold the power switch up for a long time: 15-30 seconds, look at a watch. That should turn it off and do a partial reset.
SanDisk Guru
Posts: 16,301
Registered: ‎04-17-2008

Re: Screen Suddenly Turned Black?


sunnyh1994 wrote:

I really hope it didn't crash because I have 1,000 songs on there, and they're not saved anywhere else...