clearly you have little to no experience with rma’ing items with large companies. 1. they give an estimated time of 7-10 days but if you really read what it says thats just an average time and it “should” only take that long. 2. if you even remotly think thats bad, try rma’ing ANYTHING with sony…have fun trying to get them to give you an rma number, then have fun trying to get them to justify why it is taking a month or so to rma a device that was clearly defective… 3. try rma’ing something with creative…same kind of deal as above… relax, I know it ■■■■■ to be out your player but honestly patience is a virtue, the fuze has been discontinued, they could be trying to decide if they are going to send you a fuze or a fuze+ as replacement for example.
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