Sansa Media Converter will not uninstall

My Sansa Media Converter would not work so I decided to uninstall it as that seemed the logical thing to do. However, a message would pop up and say that Sansa Media Converter is already installed and if I would like to reinstall it. I said ok and then it would say its failed. I only wanted to uninstall it but I can’t. Please tell me how I can get rid of this annoying problem. Thanks.

![](http://forums.sandisk.com/t5/forums/postpage/board-id/images/misc/progress.gif)

Are you using Windows Add & Remove Programs function, or using the un-install feature in SMC?