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Newbie
Posts: 6
Registered: ‎02-06-2010

Sansa Fuze stuck on "Refreshing your media" screen.

I just updated the firmware and added about 5gb of music. It loads to about 15% then stops. After an hour it still hasn't moved. Is there a way to fix this?
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Newbie
Posts: 2
Registered: ‎02-07-2010

Re: Sansa Fuze stuck on "Refreshing your media" screen.

Mine did the same thing.  I turned the Fuze off, waited about 30 seconds, and turned it back on, and it "refreshed" everything (16GB) in about 2 minutes - and you could see the progress bar moving (not "stuck" in the same position).
Newbie
Posts: 6
Registered: ‎02-06-2010

Re: Sansa Fuze stuck on "Refreshing your media" screen.

I already turned it off and on about a million times. It doesn't help.
SanDisk User
Posts: 82
Registered: ‎12-30-2009

Re: Sansa Fuze stuck on "Refreshing your media" screen.

According to some of the posts here, a bad tag or two will cause the player to hang during refresh.  It's possible some of the tags in your new 5GB of data are bad.  You probably need to download a good tagger to fix.