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Newbie
Posts: 2
Registered: ‎05-17-2008
Accepted Solution

Sansa Fuze Won't Turn On

I didn't witness it turning off, but since it did, it won't turn back on. It was being held and used like it would normally be, and my attention was taken off of it for a matter of seconds. I went to use it again, and it was off. I tried turning it back on, and it would not work. I plugged it in with the usb cable to my computer, but it still doesn't turn on, nor does the computer recognize it as anything. Basically, it's like nothing is plugged in at all. Since there are no accessable screws, i can't remove a battery or do anything like that.

What to do? 

Newbie
Posts: 1
Registered: ‎05-18-2008

Re: Sansa Fuze Won't Turn On

I had the same problem, with same symptoms, but fortunately holding the "on" button for five seconds or a bit longer (I had to do it twice) brought it back to life.
Newbie
Posts: 2
Registered: ‎05-17-2008

Re: Sansa Fuze Won't Turn On

Right after I called it quits for the night, I remembered that my previous sansas would reboot or turn on no matter what after holding the on button for something like fifteen seconds. I tried it, and it worked. I suspect that when it was being held, the on button was also being held, and maybe that put it onto some kind of lock. Whatever it was, it works now.

And, thanks for the help that would have made it work if i had read it before i tried things. :] 

Newbie
Posts: 1
Registered: ‎11-20-2008

Re: Sansa Fuze Won't Turn On

i solved the problem!!!!!! i held the on button on for about a minute and then just tryed to turn it on normaly right after and i works fine now

 

SanDisk User
Posts: 87
Registered: ‎11-21-2008

Re: Sansa Fuze Won't Turn On

The same thing happened to me shortly after upgrading the FW, I was listening to a song, and then deleted it.  Instead of playing the next song or going to another menu, it froze and then cut off and wouldn't come back on.  I did the same thing you did, just hold the power switch up for about a minute, and then try again.  No problems since then.
SanDisk Professor
Posts: 646
Registered: ‎08-06-2008

Re: Sansa Fuze Won't Turn On

This seems to happen to a lot of mp3 players. My coworker said it's like a computer that need rebooting once in a while (she has an ipod that it happened to hers and another coworkers ipod). 
SanDisk User
Posts: 65
Registered: ‎11-05-2008

Re: Sansa Fuze Won't Turn On

so it seems I'm not the only one to have this problem. fortunately restarting helps and it hasn't happend recently. 
___________________
Sansa Fuze 8 GB, Creative NOMAD Zen Xtra 40 GB Headphones: Sennheiser EH350, Senhheiser MX460
Newbie
Posts: 2
Registered: ‎12-04-2008

Re: Sansa Fuze Won't Turn On

Help!  I tried the "holding the power button for a minute" and I still can't turn it on!

 

I have a fuze 8gb and I turned it off this moring normally, got the "goodbye" screen and now it won't turn back on!

 

Thank you,

SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Sansa Fuze Won't Turn On

If the Fuze will not power up, the soft reset can be used to reset the device.

 

Slide the power switch up to the ON position and hold it in this spring loaded position for 15 seconds, then release.

 

Try powering up normally after releasing.

 

If the reset does not resolve the issue, check that the battery is charged by plugging in to the USB port, and checking the battery icon.

 

Bob  Smiley Wink

Newbie
Posts: 2
Registered: ‎12-04-2008

Re: Sansa Fuze Won't Turn On

That's what I'm saying.  The reset doesn't work.  The plugging into the computer doesn't work.  The battery was fully charged this morning when I turn it off.  Now, tt won't turn back on.

 

Thank you,