I'm still having problems downloading a User Manual for my 8gig black sansa Fuze. I've tried to use your suggestion of using a different internet browzer (about a 1/2 dozen of them with the same results).. The internet stops working and I get a message about a Node 0 was not found. It also goes on to say that an add-on might be the reason. Are you sure that http://kb.sandisk.com/app/answers/detail/a_id/142 is the correct address for the Fuze manual. Do you have any othe suggestions I can try.
The link you procided works perfectly fine for me.