anyone that has messed with item replacement knows it can take a long time before its replaced. they say 7 to 10 buisness days as a general reply to show they recieved your item and in the process of getting the new item or if they can repair it back to you asap as they can. but no one can fore see delays in getting it back to you. every company has them and you have to realize its out of their control.
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