09-25-2010 06:23 PM - edited 09-25-2010 06:25 PM
My Sansa Fuze that is now 3 months old seems to no longer play both channels properly. If I move the headphone jack a bit I can get sound from both sides, but after a little while, it goes back to playing one channel and at worst, doesn't play any sound whatsoever. Is there anywhere I can get help for this? SanDisk support number seems nonexistent
, thank you and help or tips welcome.
09-25-2010 07:43 PM - edited 09-25-2010 07:47 PM
It sounds like your headphone jack is broken. That's a shame. The number for Sandisk support is, I believe, 1-866-SANDISK.
(Yes, I did forget that you should try it with another pair. It's happened to me before.)
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09-25-2010 07:44 PM
First, see if you can try another pair of earphones to determine if it is indeed the jack or something internal with your player.
If it acts the same, definitely call SanDisk Tech Supoort. I don't know where you live, but all the contact numbers are here.
09-27-2010 09:42 PM
Yes, I have tried different headphones and to no avail. The headphones I use are the same ones that I use when on my PC, they are a pair of Sennheiser HD202's.
Not only that, when I plug in my fuze into my pc, windows gives me a "device malfunction" error. I guess its broken, defective, etc. Kinda sad really, great player.
Thanks for the support numbers.