Problem with ogg file playback

@oneiris wrote:

I’ve tried the reset and format route, and that hasn’t helped either. Exactly the same files are skipping.

 

I’m a bit hesitant about returning the player because apart from these issues, it works beautifully. Just out of interest, is it the decoding done by a companion chip, or is there a software decoder that handles the Vorbis format?

I have no clue about the decoder.

Do call the support number.  Maybe they know a trick or two that will work.