Do you have the latest Firmwire? If so check your powersaver and sleep settings. If you can turn these off… They shouldnt cause a problem but I for one dont know that for sure. Also check the USB mode. I used the Autodetect feature and it worked but if this is what you are using try each setting individually. If you cant get it still check out the Sansa Media Converter forum.
Someone should be able to help you in one of these 2 places.
