WELL I'VE BEEN A SANSA CUSTOMER SINCE THE C200 OR WATEVA DAT IS, LOL! THEN I UPGRADED TO THE E250 SO I COULD ENJOY VIDEOS AND PIX........DATS WHEN I DOWNLOADED SANSA MEDIA CONVERTER BUT NOW I HAVE PURCHASED THE FUZE AND I HOOK IT UP TO MY COMPUTER TO TRANSFER VIDEOS BUT THE CONVERTER DOESNT READ MY FUZE AT ALL AND IM UPSET! CAN SOME ONE TELL ME WAT THE PROBLEM IS PLZ? THANX!