Thanks for the info.
My firmware version is 26. I downloaded the update wizard and then downloaded the Sansa Media Converter. I loaded a few short videos and it worked well. I did not choose to update the firmware version until I get a little more familiar with the differences between versions 26 & 28.
Thanks for the advise on saving a firmware copy on my computer. Where would I get a copy of version 26 to save in case I want to update and want to go back?
Thanks
