How do you make playlists?

When I try to make a playlist, WMP11 tells me I have to do it from the “Sync” tab. 

 

When I attemt to make a playlist from the sync tab, it allows me to drag and drop, but the “save playlist as” option is always grayed out. 

 

Is the Fuze connected when you are trying to create the playlist? I don’t know why it’s telling you to do it in “Sync.” I just opened WMP and pretended to create a new playlist and it worked just fine.

Open WMP11, and under the “Library” tab click on the down arrow. A list of options appears and you want “Create Playlist.” A new panel opens on the right where you can add songs by dragging and dropping them. The “Save playlist as” remains grey until you add some songs. Make sure to save the playlist when done, then connect the player, then try the “Sync” tab.