Fuze or Clip+ for my wife?

 

Thanks a lot for the links to Media Coder and mp3tag.  I didn’t have time to do the upgrade last night so I’ll try both using the current firmware to see if they can resolve the playback problem.  Then I’ll upgrade the firmware and test again.
Will post my results which might be a couple of days from now due to my schedule.

As a recap, the Fuze that I bought from amazon has version 1.01.11A firmware in it.

When I run the update for version 1.02.26 in my PC (SansaUpdaterInstall.exe), it connects to the internet and says:
Checking internet connection  (check)
Checking Windows type  (check)
Downloading latest Sansa Updater  (x)

During the Downloading latest Sansa updater, my antivirus software says that a virus has been detected, neturalized and file deleted.  The internet connection fails and says “The installation failed.  Please try again later.”  This process repeats every time I try it.

I did a search for “update virus” in the Fuze section and did not find an answer.
Any ideas?