Fuze SMC won't convert to SD Card

Actually I don’t have a Fuze, I have a Sansa Connect.  You can probably search this board for the proper video settings for the Fuze, but Any Video Converter Professional actually comes with three preconfigured “Sandisk Sansa” settings, one for WMV, one for AVI, and one for MP4 … it doesn’t distinguish between different models, so maybe they apply to all models.  I use the MP4 setting, which does a video size of 320x240, video bitrate of 512, video framerate of 24, audio bitrate of 64, sample rate of 24000.