06-02-2014 02:16 PM
Also tried the program "DeviceRecoverySetup". Nothing at all happens.
Other common proceedures available? Or the un-common? (Does anyone else still use Fuzes?)
06-04-2014 08:35 PM - edited 06-04-2014 08:40 PM
Suddenly having the same problem on four different Fuzes would suggest to me that it's a problem with the connection or computer settings, not some epidemic among the Fuzes. But all I can do is guess.
And if they are getting old, I suppose eventually the backlight will burn out and you'll get a black screen--in which case, requiescat in pacem.
Here are some guesses:
Have you tried different cords? You can get all kinds of wacky responses simply from a bad cord.
Do you have a microSD card in the slot? Is it possible that the drive J: you are looking at is the microSD slot with no card in it?
If you do have a card in the slot, take it out, just to limit the number of variables.
There is zero reason to use the updater. Just download the last version of the firmware (check the version of your Fuzes), unzip it and drag it over to the Fuze driveletter--if you can find the drive.
Holding the button, as you are doing, simply forces MSC mode. There's no need to do it if you are already in MSC.
Also, WMP 11 shouldn't make any difference. It might, perhaps, if you were using MTP mode. But if the problems started when you installed WMP 11, how about finding a Restore point for Windows (using Control Panel, I think it's under System or Recovery in XP) from before you installed WMP 11?
07-24-2014 07:32 PM
Ah, kitscht, always good for a completely irrelevant post.
I looked at the original post again.
I have had bizarre moments when my Fuze, always on MSC, somehow gets switched to MTP or Auto and for some reason turned unrecognizable. It has happened with some firmware updates that switch back to Auto, or if you accidentally pressed Restore Default Settings.
To make absolutely sure you are connecting in MSC, plug the USB into the computer and hold down the >> button while plugging the connector into the Fuze.
I truly do not understand holding down the button for 60 seconds, letting go, and pressing again. You'd hold down the button if you got the white screen of death to make sure it was fully off and reset, not as a prelude to turning it on.
In Windows Explorer, does the drive say (Driveletter): Sansa Fuze? Not Removable Disc (the card slot) or Media Device (MTP connection).
As I suggested, you could roll back to before you installed WMP 11 or try a replacement cord.