Do I need to send it back?

The hole I put my headphones in is loose and my headphone jack falls out.

The side of the player kinda opens, too.

Do I need to send it back to sansa?

It’s been 5 months since I had it.

Yes.

Is this a trick question?

I’m quite serious.

I was thinking of taking it to someone to fix it.

Cassidy478 wrote:

I’m quite serious.

I was thinking of taking it to someone to fix it.

If it’s only 5 months old, it’s still under warranty. Why pay someone more than the cost of a new unit to butcher yours trying to solder in a new jack?

Call SanDisk about a warranty replacement.

Cassidy478 wrote:

I’m quite serious.

I was thinking of taking it to someone to fix it.

Is this the same one you were complaining about the Play button sticking a week ago here?

If it’s only 5 months old, it’s still under warranty. Why pay someone more than the cost of a new unit to butcher yours trying to solder in a new jack?

Call SanDisk about a warranty replacement!