04-23-2009 11:59 AM
you guys think you have it hard. Try owning a view for a day. we have crap firmware and our problems are worse than my music isnt in my folder so quit complaining and be glad sansa made the fuze half of a piece of **bleep**
04-23-2009 12:07 PM
I am sympathetic to the plight of the View owners, I have discussed your plight with yelped......but this was just a "DUMB" post to make.
iPod Touch 5G 32GB, Touch 4G 32GB, Clip Sport 8GB.
Rockbox-> Clip Zip 4GB, iPod Nano 2G 4GB, iPod 5.5G 80GB
2012 Nexus 7 32GB, Asus MeMoPad 8 16+64GB, LG Optimus G Pro, Nokia Lumia 900, Nokia Lumia 520
04-23-2009 12:49 PM
I have a refurbed 8Gig View and I'll have to admit that when they first came out they were the absolute worst piece of junk SanDisk ever put on the market.
However, the last firmware upgrade for the View has made it at least tolerable to use. Unfortunately, that firmware came out 10 months ago and there's been no word from SanDisk if they are even working on anything for it anymore, or if they've just dropped it as a discontiued product.
That's kind of sad because there's only a few bugs that I think they could easily fix. And, of course a few enhancements that should not be very hard to add (like being able to scroll up to get to the bottom of a long list). Since all these fixes and changes seem like they should be pretty easy, I really don't know why SanDisk hasn't bothered doing anything. The View _could_ have gone from their worst to one of their best products, but apparently the just don't care.
Compared to the Fuze, the one main thing I like better about the View is its larger screen and video capabilities. I don't need to use the Sansa Media Converter software (which don't always work, and even when it does may not produce very good video or end up with sound out of sync). I usually can just run almost any video thru the Any Video Converter software set for MP3 h.264 with AAC audio at 320 x 240 resolution. Then just copy the file(s) onto the View and the play back looking fantastic.
Some MP4 files I don't even have to convert if there in the right format and a resolution that the View can handle. Had to hunt around on Anythingbutipod.com to find a list of the resolutions the View can handle though.
I'm thinking of getting a video out cable to TV, but I may have to up the resolution of my files to 640 x 480 so they look a bit better on a TV.
Other than the video though side of things the Fuze is a much better product overall otherwise.
04-23-2009 02:04 PM
PAhunter, this is not going to help, SanDisk can't update the firmware, they have no choice.
Can someone please delete this thread? This is not going to help the Fuze owners, and not the View owners, either, since the unfortunate situation with the View does not reflect on the company's wish to give support.
04-23-2009 03:26 PM
'Cos they don't have enough engineers to do the fixes & enhancements for the AMS based players that form their current (and probably future) income stream, as well as supporting legacy products.
Don't worry, the Fuze will get the same treatment as soon as the next new thing comes out to replace it. That's why the e2x0v2 series are not being updated any more.
Why don't they have enough engineers? Because you & I want our Fuzes at bargain basement prices, and they can't afford to employ any more people.
My guess anyway...
Nevertheless - I'm grateful for the excellent support the Fuze gets for now! Also glad I didn't buy a View!!
04-23-2009 05:37 PM
No Quite... The View was created to replace the e200 series. The e200 serise was discontinued thus no more updates. Odds are there is something in the works to replace the View and then the View gets officially discontinued. Its product evolution. It has noting to do with what we pay for our players or SanDisks ability employ people. It has everything to do with keeping the product line fresh. The way I think about it is like this, the Chevy S10 was replaced by the Chevy Colorado, eventually the Colorado will be replaced by something else, Chevy is not going to keep paying a company to manufacture parts for a product they dont make. SanDisk is not gonna pay the development team to make a firmware for a player that is going to be replaced.
Did you notice this forum has a search function? Its not impossible to figure that someone else asked your question before you did, and we have answered it(probably multiple times). Check it out! Or Check out the Knowledge Base
04-23-2009 07:31 PM
I think the OP was just talking about Fuze owners who are complaining about the Fuze lacking this little feature or that, when the View has bigger problems.
While its nice that Sandisk has been giving us seriously functional updates, keep in mind that there is little money in free updates (other than having a better product to sell now, and a little free word-of-mouth marketing). Once the product is discontinued, there is absolutely no money in free updates. Most other vendors offer no functionality beyond what the device has in that revision.