I just received a new? Fuze a few hours ago. When I turn it on I see a music screen playing a song. When I select the Menu button I’m back in the main screen but I cannot select another icon. It’s stuck on Music. Hitting the Menu button just toggles back-and-forth. In music I can right-click and move to another song. However, when I right-click from the main screen into music, I have a drop-down menu but cannot move the highlighter down from Play All.
In My Computer I see the device and can go to the respective folders. I have W-Media 11 and I tried the 10-sec reboot but no luck. Before the Fuze was given to me it was preloaded with some video and pictures. I tried to download an update but was not given the update selection, only given a choice to download the user manual or another feature (I forget the name).
I’ll appreciate any suggestions!!!