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Newbie
Posts: 12
Registered: ‎12-25-2008

Re: Can't download music or firmware update

[ Edited ]
Ok, I've done this twice yet although it shows the number of files and acts like it's doing something, says it found 1876 files but shows zero being added.   It's not adding anything to the library.  I clicked on the iTunes folder to add the entire thing, but it won't do it.    Could I be doing something wrong?
Message Edited by Sariah on 12-25-2008 12:44 PM
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SanDisk Guru
Posts: 3,233
Registered: ‎09-13-2008

Re: Can't download music or firmware update

[ Edited ]

What format are the files in? Do you know how to use windows explorer? Right click on start, then click on explore. Use Windows explorer to look at your music files and see what format they are in. They not be mp3 if you can't add them to the Windows Media Player library. Look in My Documents, My Music, iTunes.

Message Edited by JK98 on 12-25-2008 03:55 PM
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SanDisk Guru
Posts: 3,676
Registered: ‎12-04-2008

Re: Can't download music or firmware update


@JK98 wrote:

What format are the files in? Do you know how to use windows explorer? Right click on start, then click on explore. Use Windows explorer to look at your music files and see what format they are in. They not be mp3 if you can't add them to the Windows Media Player library.


I knew when I hit submit it frlt like I forgot something... WMP wont add m4a Files


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SanDisk User
Posts: 34
Registered: ‎12-13-2008

Re: Can't download music or firmware update

just copy all the songs you want and paste them under music on your fuze (my computer > fuze >internal drive > music
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Newbie
Posts: 12
Registered: ‎12-25-2008

Re: Can't download music or firmware update

Yes, I know how to use WE, I see the list of iTunes songs, but how do I see the format?
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SanDisk Guru
Posts: 3,233
Registered: ‎09-13-2008

Re: Can't download music or firmware update

"just copy all the songs you want and paste them under music on your fuze (my computer > fuze >internal drive > music "

 

That will only work if they are mp3 files. Her music may not be in mp3 format.

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Newbie
Posts: 12
Registered: ‎12-25-2008

Re: Can't download music or firmware update

[ Edited ]

I was able to find a way to see the format and so far after looking at over 10 songs, they are MPEG 4 format

 

 

ETA:  It appears all the songs are MPEG 4 format

Message Edited by Sariah on 12-25-2008 12:59 PM
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SanDisk Guru
Posts: 3,233
Registered: ‎09-13-2008

Re: Can't download music or firmware update

So they can be converted to mp3, however I suggest that you make new mp3 files from the CDs, since conversion will decrease the sound quality. You can use Windows Media Player to make the mp3 files from the CDs.
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SanDisk Guru
Posts: 3,676
Registered: ‎12-04-2008

Re: Can't download music or firmware update

Sounds like youll need to convert those files and for that you can use I tunes(if you have the latest Version) But for that I cannot Help... Im not sure how it works I just found out that itunes conversion existed today. I will check it out and let ya know.

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SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Can't download music or firmware update

Take one particular album or a small group of songs first, to test the conversion process.  Once you have a playable track in Windows Media Player, then you can send it to the Sansa.

 

WiMP 10 / 11 will display the requisite ID3 tag data as well, in the Advanced Tag Editor (right click on a track when WiMP is open).

 

Remember, the Sansa navigates through your music using the embedded ID3 tags in the MP3 or WMA files.  They will all be listed under "unknown", or you won't be able to find them, on the Sansa.  For now, first see that you have a valid mp3 conversion from the Apple iTunes files, by playing it in WiMP.

 

Once that's done, you can repair all of those goofy ID3 tags using a free application, MP3Tag.  Baby steps, right?  MP3Tag is very powerful, and it will repair all of your newly imported library.

 

The trick is to learn the ropes with a few tracks before doing "the whole enchilada".

 

Welcome to the world of Sansa!  Oh yes, and freedom from the limitations of iTunes.

 

Bob  Smiley Very Happy