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SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Can't download music or firmware update


@Kaycee1976 wrote:

Ok, so now I have version 1.01.07A by installing the firmware from the link.  Is that the most recent firmware upgrade?

 

BTW:  thanks for all the great and fast responses!


This is an early version.  You can confirm the latest family of formware via the splash screen.  The new update has a Sansa logo that "explodes" into a zillion color pixels, forming the new 4-color Sansa logo.

 

If you go to Settings > System Settings > Info, check the firmware version.  If it starts with a "01", the 01.01.22 firmware is here.

 

Unzip this file.  The binary file is dragged and dropped to the root directory (be SURE it is unzipped, or the Fuze won't accept it.)

 

You can update in either MTP or MSC mode, the difference being if you see "Internal Memory", double click on that to open the root directory.  Windows Explorer represents the root directory as the "open box".  Simply place the bin file in the box, but NOT in any of the folders seen.

 

There's a bit of confusion in this thread about "folders".

 

Bob  Smiley Very Happy

SanDisk Guru
Posts: 16,315
Registered: ‎04-17-2008

Re: Can't download music or firmware update


@Kaycee1976 wrote:

Ok, so now I have version 1.01.07A by installing the firmware from the link.  Is that the most recent firmware upgrade?

 

BTW:  thanks for all the great and fast responses!


No! You should have 01.01.22A which is the latest update for your hardware version player. Did you download it from the link in this post?

 

Try it again. Make sure to extract the .zip file to your Desktop (it's the most convenient). It should now be a larger size .bin file. This is what you drag into the root directory.

 

After you've got it right, you can delete the .bin file from your Desktop.

 

 

------------------

 

You should have started another thread. Although the topic was the same, now you (and others) don't know who's advice is for who. The itunes reference was not meant for you.

SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Can't download music or firmware update

GMTA, Tapemeister.

 

Bob  Smiley Tongue

SanDisk Guru
Posts: 16,315
Registered: ‎04-17-2008

Re: Can't download music or firmware update

You beat me by a nano sansa second, Bob! Smiley Very Happy
Newbie
Posts: 5
Registered: ‎12-26-2008

Re: Can't download music or firmware update

I tried it again, and I know it worked this time because I got the fancy new welcome!

 

Thank you all so much!  I wish I had found this site sooner!  Smiley Happy

SanDisk Guru
Posts: 5,822
Registered: ‎12-26-2007

Re: Can't download music or firmware update

Can you just feel the groovy?  I had better get out of here and head home.  Catch you in a wee bit...

 

Bob  Smiley Tongue

Newbie
Posts: 5
Registered: ‎12-26-2008

Re: Can't download music or firmware update

This probably doesn't belong here, but...My dad gave me his digital copy of Wall-e and I was going to load it to the fuze for my daughter to watch in the car.  I get this message when I try to sync:  Windows Media Player cannot sync the file because protected files cannot be converted to the required quality level or file format.

 

Am I out of luck on these Blue Ray inserts?  Can I not play them on the fuze?

Highlighted
SanDisk User
Posts: 71
Registered: ‎07-12-2008

Re: Can't download music or firmware update

 For those of us who don't find video "worthwhile" on the Fuze thats fine but,for myself i've had zero problems loading hours of TV programs on my little buddy.As they say your mileage may vary... 
Newbie
Posts: 1
Registered: ‎12-26-2008

Re: Can't download music or firmware update

I just went through what the original poster did tonight trying to put music on my daughter's new Sansa Fuze. I had no trouble with Sandisk's Converter program to turn videos encoded for ipod to the Fuze, got a whole movie done in probably under 10 minutes (will watch the clock on the next one since I dont remember).  Music files were a pain in the behind though. Luckily I am not loading too many discs to the Fuze or it would take me weeks to get everything encoded from AAC to mp3. 

 

To re-encode songs in itunes just highlight the song or songs, right click, and select "create mp3 version" and watch it work. Trouble is that now you'll have 2 copies on your hard drive and both are stored in the same file.  I am just pasting the mp3 version to the Fuze and deleting the extra copy.  I also went into Edit>Preferences, and in the middle of the box under the button for "Import Settings" change the top drop box to mp3 and adjust the setting as needed. This way all future cd"s ripped by itunes will already be mp3 format and in the future I can just grab the file to cut and paste same as if using a different audio player.

 

I have to admit I was really, really annoyed tonight trying to get this sorted out.  The Fuze seems preety neat-I like the FM tuner and the expandable memory slot, plus there was no way we were gonna get a 4Gb media player like this for only $50 as we did. My wife's Nano cost multiple times that much and no radio or expansion of memory possible.

SanDisk Professor
Posts: 434
Registered: ‎04-24-2008

Re: Can't download music or firmware update

[ Edited ]

I think the hard part for real newbies is that they expect this all to be very compatible, like CDs with CD players. It wouldn't be such a problem except that people start off with iTunes, which isn't really designed to be compatible with anything but iPods. Suddenly they have to understand file formats and conversions and directories and all sorts of stuff that never came to play in Apple's little world.

 

SyncBack SE (Google for it) could be very useful for people using iTunes and converting everything to MP3 like that. It could easily be set up to just copy over the MP3 files that don't already exist on the Fuze. The Fuze would have to be in MSC mode.

Message Edited by bdb on 12-26-2008 10:22 PM