Can't download music or firmware update--(Fuze a nightmare to figure out)

@kaycee1976 wrote:

I’ve read through this thread, because I have the same error message (1003).  I read how to download manually, but where is the root directory on my fuze?  When I open the internal memory, I only have folders for music etc.

 

Do I just slap it in the internal memory (not in a folder)?

 

 

Yes, the internal memory folder containing music folder is the root folder.