@sariah wrote:
Thanks so much everyone. Both DH and I have spent hours today on this. We have come to the conclusion that this product is deficient in many ways, not the least of which is the extreme difficulty of downloading songs easily. I am very sorry I purchased this.
We called tech support and they are closed! On Christmas day, when people are getting these things as gifts and are unable to use it due to the convoluted instructions that don’t work and are not clear, the firmware update that does not work so that a laborious manual process is necessary to see if it ‘might’ work.
Just out of curiousity, did you call Apple support on Christmas day to see if they were open?
What’s funny is, I know people who say “Apple products just work.” However, when you peruse forums for their products, they have just as many issues as well. Everyone who got a Nano for Christmas will be dealing with firmware upgrades as well.
As far as a comparison, Sansa products are, hands down, the easiest to load music onto. How much simpler can drag and drop be? And, if iPods are so easy, why did I get a call from my brother when he bought his son an iPod and nothing they did could get the thing to work; let alone, put music on it?
But I agree with others that say take the Fuze back. It is obviously not for you.
