Can't download music or firmware update--(Fuze a nightmare to figure out)

Hey, we’re all here on Christmas day.

Sorry to gear you are having troubles with iTunes.  Remember, Apple likes it to be smooth with their own device, and whether it works on anything else is not their main concern.  Glitches make a handy sales pitch for one of their own machines.

I think it’s simply dirty pool.

Try the following simple demonstration:

Grab a Compact Disc.

Don’t have the Fuze plugged in just yet.

On the computer, do you have Windows Media Player 10 or 11?  Open the application, and drop the CD in the tray.  Click on the Rip button.  In the bottom of the Rip button, click on the little bar.  At this point, you can set the bit rate (128kbps is default), and the Format: select Windows Media Audio or MP3.

Then try this: just below that, select More Options.  A window will pop up, where you can do exactly the same thing (format and bit rate) via a drop down window or the little slider.  The main reason I mention this is BE SURE to turn Copy Protection OFF (unchecked).

Now, select the Rip tab.  Your CD will show up on the screen in a few seconds.  Right-click on the CD logo, and select Update Album Info.  Here, you can find album art automatically.  If you left click, note that it will direct you to sites to purchase the CD.  We don’t need that today.  Once you find the art and information, select “Finished”, and you’re ready.

Import the CD to your computer’s library by selecting the Start Rip button in the lower right corner.

Once it is done, plug in your new Fuze.

A window will pop up, asking you if you’d like to set up the device.  Let’s keep life simple for this test, as you can set it up later!  Select Cancel.

Now, click on the Sync tab.  Your Fuze will appear in the upper right corner.  If it is communicating in MTP mode, WiMP will work wonders for you.  It will even transfer the album art.

In the left side o fthis Sync screen, go to the library listing at the left.  Not the Library button at the top, but the one in the tree.  Look in Recently Added or Album for your newly imported CD.

Now, drag and drop it to the Sync Pane on the right.  Press Start Sync.

Once it is done, unplug, and enjoy the album!!

Congratulations on mastering the transfer half.  Now, all we need to do is work on converting the iTunes music for your Fuze.

Bob  :smileyvery-happy: